Introduction

Akademiq ("we," "us," or "our") operates the akademiq.in website and provides institute management software services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

When you use Akademiq, we may collect the following types of information:

Institute information (name, address, contact details)
User account information (name, email, phone number, password)
Student information (names, contact details, attendance records, fee records)
Parent contact information
Payment information (processed securely through third-party payment processors)
Usage data and analytics

Automatically Collected Information

We automatically collect certain information when you access our services, including IP addresses, browser type, device information, and usage patterns.

How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our services
Processing student enrollments, attendance, and fee records
Sending notifications and updates to parents and students
Processing payments and generating receipts
Generating and verifying digital certificates
Improving our services and user experience
Communicating with you about your account and our services
Ensuring security and preventing fraud
Complying with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and updates
Restricted access to personal information
Secure backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist us in operating our platform (payment processors, SMS providers, etc.)
To comply with legal obligations or respond to lawful requests
To protect the rights, property, or safety of Akademiq, our users, or others
In connection with a business transaction such as a merger or acquisition

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Student and fee records are typically retained for a minimum of 7 years to comply with Indian accounting and tax regulations.

Your Rights

You have the following rights regarding your personal information:

Access and review your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt-out of marketing communications
Export your data in a portable format
Withdraw consent where we rely on consent as the legal basis

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are designed for use by institutes to manage student information. While student information may include minors' data, we collect this information through institutes with appropriate parental consent. We do not knowingly collect personal information directly from children under 13.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@akademiq.in

Website: akademiq.in

Compliance with Indian Law

Akademiq complies with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000, and related rules. We are committed to protecting the privacy rights of Indian citizens and maintaining data security standards required under Indian law.